"The Pathway To Change" Mentoring the Mind

policies

Placement of an order on our website means you agree that these policies apply to the order. Please be certain you read and understand them before you place your order. If you have any questions about Layla's Creative Literature’ product(s), please contact customer service before purchasing any merchandise on this site.
 

PRODUCTS

We design a number of ready-to-use unit studies on various topics. All merchandise is guaranteed when applied for the purpose for which they are designed. Packets consist of, but not limited to a teacher's guide, short stories, worksheets, spelling list, games, and some units include outdoor activity.


Product Availability

Due to the demand of some products, Layla's Creative Literature may limit the quantity of such items that you may purchase. We will post limitations on quantity on the website or will inform you of product purchase limits at the time your order is process.


Reproduction

You are allowed to reproduce material (only) when product is used for its intended publication. Copying material for any other purposes is not allowed without written permission from the author. Please feel free to ask customer service, if you have any questions pertaining to the reproduction of any material sole on this site.


Terms of Use Statement

You understand and agree that the owner of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including, but not limited to damages for loss of profits, data, or other intangible losses (even if the owners of this site has knowledge of the possibility of such damages), resulting from the use or the inability to use the product(s) or any misuse of the product(s) in a manner not in accordance with their intended use.

For Questions or Suggestions Contact customer service.
 

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PRIVACY

All information is for internal use only. Your personal information will NEVER be distributed to outside sources. Home, business, or email information is never provided to outside sources.

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DOWNLOADS

For your convenience, we offer you the opportunity to save on the cost of shipping and handling on your order. You can expedite using our study lessons by downloading directly from our website. To assist you in the retrieval process, links are available for you on the appropriate web-pages of our website so you can obtain the software needed to open and print our digital version. You agree at that time, when downloading our digital version(s) that Layla's Creative Literature and Kaleo-Alohalani Inspirational Services, Inc is not directly or indirectly responsible for equipment failure or responsible for services and products damage on other websites. We suggest that you read and follow instructions provided by outside resources to utilize their products and services.

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REFUND

It is at Layla's Creative Literature sole discretion, to refund the full purchase price, after delivery of product(s).

We will only offer a refund within 30 days of the purchase date. If approved, refunds are paid based on your original method of payment.

To receive a refund for product(s), you must first contact our administrator, Tani, using the administration email address: admin@laylascreativeliterature.net

You will need to provide the following information:

  • Your Name
  • Product(s) Name
  • Receipt ID Number for your order
  • The reason for return

Our administrator will contact us with your refund request. Any additional information needed, one of Layla's Creative Literature’ staff members will contact you.

Upon approval of a refund, you will be asked to sign and return a “Letter of Revocation,” which will be provided by one of Layla's Creative Literature staff members. Once your refund is approved, you can expect your refund within 3-7 business days from the approval date.

You will be asked to return product(s) along with the completed and signed “Letter of Revocation” to PO Box 700027, Kapolei, Hawaii 96709.

Layla's Creative Literature will charge a 10% restocking fee on any return merchandise, unless otherwise approved. The difference, minus shipping cost, if refund approved, will be funded to the method of payment used at the time of purchase.

 

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SHIPPING AND HANDLING

Every effort will be made to ship orders as soon as possible.

  • Any orders placed Friday Evening through Sunday will ship the following Monday.
  • United States public Holidays are observed and may delay shipping.
  • Orders are shipped via United States Postal Service (USPS), (only) by priority mail.
  • No shipments can be made to the United States Territories or to locations outside of the United States.
  • Layla's Creative Literature will send you a confirmation of your order via email, if you include an email address with your order. Your email will include instructions explaining how you can track your shipment of your online order. If applicable, the name of the carrier, a shipment tracking number and the delivery carrier’s internet address, where the shipment tracked. If you did not include an email address, you will receive a confirmation of your order by mail when your order is shipped.
  • Shipping dates may change due to changes in supply. If the shipping dates changes, Layla's Creative Literature will contact you via email and provide a revised shipping estimate date.
  • Title and risks of loss of merchandise will pass to you on delivery. If your merchandise is returned to Layla's Creative Literature, please contact customer service to arrange for reshipment.

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TERMS OF SALE

Status Information on Your Order

Layla's Creative Literature sells and ships product(s) only to customers via the internet. You may not purchase for resale. Layla's Creative Literature reserves the right to refuse or cancel your order, if Layla's Creative Literature suspects you are purchasing for resale.

Layla's Creative Literature will send you a confirmation of your order via email, if you include an email address with your order. Your email will include instructions explaining how you can track your shipment of your online order. If applicable, the name of the carrier, a shipment tracking number and the delivery carrier’s internet address, where the shipment tracked will be provided. If you did not include your email address, you will receive a confirmation of your order by mail when your order is shipped.

Please contact customer service, if after appropriate processing time has elapsed and you have not received an email confirmation of the shipment of your merchandise. We will make every effort to respond to your email by the next business day.


Order Cancellations or Changes

Note: Orders cannot be changed once you complete your purchase electronically. You will be required to cancel the order. We will make every effort to stop the processing of your order, if your order has not shipped. Please contact customer service. If the merchandise has shipped, orders cannot be canceled.

Payment Methods

  • U.S. currency only.
  • In addition to the purchase price, a general excise tax (4.712%) is automatically added to your order. The general excise tax rate, is in effect, at the time of purchase, according to the general excise tax rate for the State of Hawaii.
  • All payments are process securely through Paypal.
  • We accept Visa, MasterCard, Discover, American Express, Debit Cards, and Paypal.
  • Be sure to use your correct billing address and telephone number. This is the address and telephone number your credit card company has on file for you. If the information is incorrect, this may cause a delay in processing your order.
  • At this time, we do not accept personal checks, company checks, cashier’s checks, and money orders.
  • We do not bill for credit card service fees.

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